Our return policy is simple - love our products, or send them back. If at any point in the first 50 days of purchase you decide that you're not 100% satisfied with your new product, return it for a full refund.
Simply contact us and someone from our team will be happy to help you process your return.
A Few Quick Things:
- Returned goods must be in like-new, unused condition with all original packaging intact.
- Buyer will be responsible for shipping charges. We do provide discounted return label rates.
- Our return policy applies only to orders placed on https://armoursupplyco.com/
If you placed an incorrect order online, and it’s still within 1 hour of submitting your order, email us at firstname.lastname@example.org with the word "cancel" as well as your order number in the subject line. We will respond to cancellation requests during the business hours of Monday-Friday 9am-5pm.
We are not able to cancel or change any part of an order once it has shipped from our warehouse. Please double check all information before confirming your order.
Once an order is placed, there is no guarantee that we will be able to cancel or edit the order information, even if the status still states "Unfulfilled" or "Pending Fulfillment".
Damaged / Defective Items
Received a damaged or defective item? Email us at email@example.com with your order number, pictures of the damages, and a quick note explaining the issue and we will help resolve the problem.
It can take up to 25 days for an item to reach us once you return it. After we process the refund we will update you via email. Your refund will go back to the original purchaser’s method of payment. Refunds typically take 2-3 business days depending on your bank.
If you do not see a refund on your banking statement 2 weeks after the refund was processed, please reach out to us.